WARNING: Many sweary words

By Anonymous -
Piss. Poos. Bugger. Damn. Hell.

I've never done anything so bloody hard. Except, maybe, for Gary Sifu's exercises, and some of those made me lose my will to live. Thankfully I am not there with this project. Yet.

And it isn't as if we are being particularly arrogant, either, though we are certainly pushing at the boundaries of what is currently being 'done'.

The Lean Startup methodology was going to make this easier. We follow a scientific process, identify assumptions, test them, and make changes. The theory makes sense...I think we've just gone at it back-arse-wards, putting, as Alice and Philip have already pointed out, the product before the customer. We thought we spoke to potential customers *pretty early in the process...it turns out we should have spoken to them even earlier.

Back to the beginning, then, to 'Customer Discovery' BEFORE 'Customer Development'. And while I am still a little (heh) irritated at lost time, this *is the journey. This *is the learning. I am grateful to Auckland Libraries for allowing this experiment to happen, I am grateful for a bloody good team who work alongside.

And as hard as it is and as loudly as I complain...this has been so bloody good.

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